Junhee Park; Eunkyung Yun; Sangsook Han

doi:10.4040/jkan.2009.39.4.499

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Original Article
Factors influencing Nurses' Organizational Citizenship Behavior: Junhee Park, Eunkyung Yun, Sangsook Han; Journal of Korean Academy of Nursing 2009;39(4):499-507.
DOI: https://doi.org/10.4040/jkan.2009.39.4.499
Published online: August 31, 2009

¹Doctoral Student, College of Nursing Science, Kyung Hee University, Seoul, Korea.

²Instructor, College of Nursing Science, Kyung Hee University, Seoul, Korea.

³Professor, College of Nursing Science East-West Nursing Research Institute, Kyung Hee University, Seoul, Korea.

Address reprint requests to: Han, Sang Sook. College of Nursing Science East-West Nursing Research Institute, Kyung Hee University, 1 Hoegi-dong, Dongdaemun-gu, Seoul 130-701, Korea. Tel: 82-2-961-9427, Fax: 82-2-961-9398, sshan12@khu.ac.kr

• Received: February 12, 2009 • Accepted: July 16, 2009

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Abstract
REFERENCES

Abstract

Purpose
This study was conducted to identify the factors that influence nurses' organizational citizenship behavior.
Methods
A cross-sectional design was used, with a convenience sample of 547 nurses from four university hospitals in Seoul and Gyeonggi province. The data were collected through a questionnaire survey done from September 22 to October 10, 2008. The tools used for this study were scales on organizational citizenship behavior (14 items), self-leadership (14 items), empowerment (10 items), organizational commitment (7 items), job satisfaction (8 items) and transformational·transactional leadership (14 items). Cronbach's alpha and factor analysis were examined to test reliability and construct validity of the scale. The data collected were processed using SPSS Window 15.0 Program for actual numbers and percentages, differences in the dependent variable according to general characteristics, and means, standard deviations, correlation coefficients and multiple regression analysis.
Results
The factors influencing nurses' organizational citizenship behavior were identified as self-leadership (β=.247), empowerment (β=.233), job satisfaction (β=.209), organizational commitment (β=.158), and transactional leadership (β=.142). Five factors explained 42.0% of nurses' organizational citizenship behavior.
Conclusion
The results of this study can be used to develop further management strategies for enhancement of nurses' organizational citizenship behavior.
Keywords: Organizational citizenship behavior; Leadership; Empowerment; Job satisfaction

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Table 1

Organizational Citizenship Behavior by Demographic Variables

^*Different letters means significantly different (p<.05).

Table 2

Mean and Standard Deviation of Variables

Table 3

Correlation among Variables

^*p<.05; ^**p<.01.

x1=organizational citizenship behavior; x2=self leadership; x3=transformational leadership; x4=transactional leadership; x5=organization commitment; x6=job satisfaction; x7=empowerment; x8=age; x9=total period of clinical career; x10=total period on current ward; x11=marital status; x12=current position; x13=shift-work.

Table 4

Factors affecting Organizational Citizenship Behavior

^*Adj R²=Adjusted R Square.

Figure & Data

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