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- Factors influencing Nurses' Organizational Citizenship Behavior
- Junhee Park, Eunkyung Yun, Sangsook Han
- J Korean Acad Nurs 2009;39(4):499-507. Published online August 31, 2009
- DOI: https://doi.org/10.4040/jkan.2009.39.4.499
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Abstract
PDF Purpose This study was conducted to identify the factors that influence nurses' organizational citizenship behavior.
Methods A cross-sectional design was used, with a convenience sample of 547 nurses from four university hospitals in Seoul and Gyeonggi province. The data were collected through a questionnaire survey done from September 22 to October 10, 2008. The tools used for this study were scales on organizational citizenship behavior (14 items), self-leadership (14 items), empowerment (10 items), organizational commitment (7 items), job satisfaction (8 items) and transformational·transactional leadership (14 items). Cronbach's alpha and factor analysis were examined to test reliability and construct validity of the scale. The data collected were processed using SPSS Window 15.0 Program for actual numbers and percentages, differences in the dependent variable according to general characteristics, and means, standard deviations, correlation coefficients and multiple regression analysis.
Results The factors influencing nurses' organizational citizenship behavior were identified as self-leadership (β=.247), empowerment (β=.233), job satisfaction (β=.209), organizational commitment (β=.158), and transactional leadership (β=.142). Five factors explained 42.0% of nurses' organizational citizenship behavior.
Conclusion The results of this study can be used to develop further management strategies for enhancement of nurses' organizational citizenship behavior.
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Citations
Citations to this article as recorded by
- Organisational Citizenship Behaviour (OCB) Model in Hospital Nurses in Indonesia
Dodi Wijaya, Stefanus Supriyanto, Ah. Yusuf Ah. Yusuf
Malaysian Journal of Medicine and Health Sciences.2023; 19(1): 165. CrossRef - The Effect of Organizational Justice on Organizational Citizenship Behavior: Double Mediating Effects of Psychological Contract and Subjective Career Success
Hee Jung Kim, Mi Yu
Journal of Korean Academy of Nursing Administration.2023; 29(1): 65. CrossRef - Decisional balance, self-leadership, self-efficacy, planning, and stages of change in adopting exercise behaviors in patients with stomach cancer: A cross-sectional study
Myung Kyung Lee
European Journal of Oncology Nursing.2022; 56: 102086. CrossRef - Links connecting nurses’ planned behavior, burnout, job satisfaction, and organizational citizenship behavior
N. Gökhan Torlak, Cemil Kuzey, Muhammet Sait Dinç, Taylan Budur
Journal of Workplace Behavioral Health.2021; 36(1): 77. CrossRef - Influence of Internal Marketing Perception on Customer Orientation and Organizational Citizenship Behavior of Nurses
Eun Sim Kim, Se Young Kim
Journal of Korean Academy of Nursing Administration.2021; 27(1): 64. CrossRef - Moderating Effects of Career Commitment in the Relationship between Work Engagement and Organizational Citizenship Behaviors of the Clinical Nurses
Eun Jeong Song, Mi Jeong Kim, Myung Suk Koh
Journal of Korean Academy of Nursing Administration.2019; 25(3): 167. CrossRef - Person-Organization Value Congruence between Authentic Leadership of Head Nurses and Organizational Citizenship Behavior in Clinical Nurses
Joung Ok Kim, Se Young Kim
Journal of Korean Academy of Nursing Administration.2017; 23(5): 515. CrossRef - Path analysis of the Influence of Hospital Ethical Climate Perceived by Nurses on Supervisor Trust and Organizational Effectiveness
Yoon Goo Noh, Myun Sook Jung
Journal of Korean Academy of Nursing.2016; 46(6): 824. CrossRef - Nursing Performance and Innovative Behavior as Factors Affecting the Self-leadership of Geriatric Hospital Nurses
Jeong-Ok Kwon
The Korean Journal of Health Service Management.2016; 10(1): 53. CrossRef - Nurses’ voluntary extra work in the hospital: The role of managers’ decision-making style
Mohammad Amin Bahrami, Marzieh Salehi, Omid Barati, Mohammad Ranjbar Ezzatabadi, Razieh Montazer-alfaraj, Arefeh Dehghani Tafti
International Journal of Healthcare Management.2016; 9(3): 155. CrossRef - Organisational support, organisational identification and organisational citizenship behaviour among male nurses
SHENG-HWANG CHEN, HSING-YI YU, HSIU-YUEH HSU, FANG-CHEN LIN, JIUNN-HORNG LOU
Journal of Nursing Management.2013; 21(8): 1072. CrossRef - The Effect of Organizational Culture Types of Hospital and Nursing experience on Organizational Citizenship Behaviors of Nurses
Kyoungnam Kim
Journal of the Korea Academia-Industrial cooperation Society.2013; 14(11): 5707. CrossRef - Effects of Nurse's Organizational Conflict on Organizational Commitment and Labor Union Commitment in University Hospitals
Soon Min, Hye Sook Kim
Journal of Korean Academy of Nursing Administration.2012; 18(4): 374. CrossRef - Mediation Effect of Organizational Citizenship Behavior between Job Embeddedness and Turnover Intention in Hospital Nurses
Eun Hee Kim, Eunjoo Lee, Hyo Jin Choi
Journal of Korean Academy of Nursing Administration.2012; 18(4): 394. CrossRef - Organizational Personality Type and Citizenship Behaviors Perceived by Public Health Center Workers in Chonnam Province, Korea
Yoo-Hyang Cho
Journal of agricultural medicine and community health.2011; 36(1): 47. CrossRef
- Organisational Citizenship Behaviour (OCB) Model in Hospital Nurses in Indonesia
- 247 View
- 6 Download
- 15 Crossref
- The Mediating Role of Organizational Citizenship Behavior between Organizational Justice and Organizational Effectiveness in Nursing Organizations
- Wall-Yun Park, Sook-Hee Yoon
- J Korean Acad Nurs 2009;39(2):229-236. Published online April 28, 2009
- DOI: https://doi.org/10.4040/jkan.2009.39.2.229
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Abstract
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Purpose This study was a secondary analysis to verify the mediating role of organizational citizenship behavior (OCB) between organizational justice (OJ) and organizational effectiveness (OE) in nursing organizations.
Methods The RN-BSNs and their colleagues in Seoul and Busan were subjects. The data was collected for 20 days between September 13 and October 2, 2004. Two hundred eighty three data sets were used for the final analysis. The fitness of models were tested using AMOS 5.
Results The fitness of hypothetical model was moderate. Procedural Justice (PJ), Interaction Justice (IJ) and Distributive Justice (DJ) had direct effects on Job Satisfaction (JS), Organizational Commitment (OC) and Turnover Intention (TI) in OE, and indirect effects on JS, OC and TI mediated by OCB. The modified model improved with ideal fitness showed the causal relations among OE. In modified model, PJ, IJ and DJ had direct positive effects on OCB and JS and OC in OE, and indirect effects on JS and OC mediated by OCB. JS and OC in OE had a direct negative effect on TI.
Conclusion OCB mediated the relationship between OJ and OE, so the nursing managers should enhance OCB of the nurses in order to improve OE.
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Citations
Citations to this article as recorded by- The effect of organizational justice and job involvement on organizational citizenship behavior (OCB) with organizational commitment as mediation variable
Della Restiana Sari, Noermijati, Himmiyatul Amanah Jiwa Juwita
International Journal of Research in Business and Social Science (2147- 4478).2024; 13(5): 421. CrossRef - The impact of organizational justices on organizational success: the mediating role of organizational citizenship behavior
Besfat Engdaw, Melaku Kebede
Cogent Social Sciences.2024;[Epub] CrossRef - The direct and indirect effect of organizational justice on employee intention to comply with information security policy: The case of Ethiopian banks
Berhanu Aebissa, Gurpreet Dhillon, Million Meshesha
Computers & Security.2023; 130: 103248. CrossRef - Examining the Relationship between Labor Law Compliance and Employee Perceptions, Attitudes and Behaviors
Christine Lovely Red, Mendiola Teng-Calleja
Employee Responsibilities and Rights Journal.2021; 33(4): 337. CrossRef - A Meta-Analytic Path Analysis on the Outcome Variables of Nursing Unit Managers' Transformational Leadership: Systemic Review and Meta-Analysis
Sunmi Kim, Seok Hee Jeong
Journal of Korean Academy of Nursing.2020; 50(6): 757. CrossRef - How Leader-Member Exchange Affects Knowledge Sharing Behavior: Understanding the Effects of Commitment and Employee Characteristics
Qi Hao, Yijun Shi, Weiguo Yang
Frontiers in Psychology.2019;[Epub] CrossRef - HRM practices and the multifaceted nature of organization performance
Abdallah Taamneh, Abdallah Khalaf Alsaad, Hamzah Elrehail
EuroMed Journal of Business.2018; 13(3): 315. CrossRef - Nurses’ voluntary extra work in the hospital: The role of managers’ decision-making style
Mohammad Amin Bahrami, Marzieh Salehi, Omid Barati, Mohammad Ranjbar Ezzatabadi, Razieh Montazer-alfaraj, Arefeh Dehghani Tafti
International Journal of Healthcare Management.2016; 9(3): 155. CrossRef - Antecedents of organizational citizenship behavior in a sample of Korean manufacturing employees
Paula S Daly, Philip B DuBose, Marion M Owyar-Hosseini, Kibok Baik, Eric M Stark
International Journal of Cross Cultural Management.2015; 15(1): 27. CrossRef - The relationship between South Korean clinical nurses' attitudes toward organizations and voluntary turnover intention: A path analysis
Jong Kyung Kim, Sun Ju Chang
International Journal of Nursing Practice.2015; 21(4): 383. CrossRef - The Influential Factors Related to Organizational Citizenship Behavior of Nurses: With Focus on Authentic Leadership and Organizational Justice
Bora Song, GyeongAe Seomun
Journal of Korean Academy of Nursing Administration.2014; 20(2): 237. CrossRef - Influence of Decentralization, Participation in Decision Making, Job Satisfaction on Nurse Managers' Organizational Commitment
Mi Yu, Kyungsook Kim
Journal of Korean Academy of Nursing Administration.2011; 17(3): 357. CrossRef - Organizational Personality Type and Citizenship Behaviors Perceived by Public Health Center Workers in Chonnam Province, Korea
Yoo-Hyang Cho
Journal of agricultural medicine and community health.2011; 36(1): 47. CrossRef - The Effects of Organizational Justice and Dispositional Affectivity on Job Satisfaction and Intent to Leave among Nurses
Young Hee Yom
Journal of Korean Academy of Nursing Administration.2010; 16(3): 276. CrossRef
- The effect of organizational justice and job involvement on organizational citizenship behavior (OCB) with organizational commitment as mediation variable
- 210 View
- 2 Download
- 14 Crossref
- Identification of Factors related to Hospital Nurses' Organizational Citizenship Behavior using a Multilevel Analysis
- Yu Kyung Ko
- Journal of Korean Academy of Nursing 2008;38(2):287-297. Published online April 30, 2008
- DOI: https://doi.org/10.4040/jkan.2008.38.2.287
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Abstract
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Purpose The purpose of this study was to identify factors related to nurses' organizational citizenship behavior using multilevel analysis which included both nurse characteristics at individual levels and nursing unit characteristics at group levels.
Methods The sample was composed of 1,996 nurses who were selected from 182 nursing units in 28 hospitals in six metropolitan cities and seven provinces using cluster sampling. Data were collected using self-reported questionnaires from February to March 2006.
Results The results of the study indicated that individual level variables related to organizational citizenship behavior were religion, job position, clinical career, self efficacy, positive affectivity, and supervisor support. The group level variables related to organizational citizenship behavior were collective efficacy, number of nurses in a nursing unit, and the average salary level of a nursing unit. 30.9% of individual level variances of organizational citizenship behavior were explained by the nurses' individual level variables. The explanatory power of group level variables, which is related to group level variances of organizational citizenship behavior, was 75.5%.
Conclusion This research showed that it was necessary to develop appropriate strategies related to not only individual factors, but also higher-level organizational factors such as collective efficacy, to improve individual performances in the hospital.
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Citations
Citations to this article as recorded by- Relationships between job burnout, ethical climate and organizational citizenship behaviour among registered nurses: A cross‐sectional study
Lyu Wang, Xiaoyu Dong, Yan An, Cancan Chen, Marion Eckert, Greg Sharplin, Jennifer Fish, Xiuzhen Fan
International Journal of Nursing Practice.2023;[Epub] CrossRef - Impact of a Chaxu Atmosphere on Nurses’ Organizational Responsibility behavior—The Mediating Roles of Envy and Silence
Shu-E Zhang, Hui Wu, Xiao-He Wang, Chen-Xi Zhao, Tao Sun, De-Pin Cao
Psychology Research and Behavior Management.2021; Volume 14: 1187. CrossRef - The Personality Traits in the Defense Industry: The Mediating Role of Organizational Citizenship Behavior
Edip Sabahattin Mete
Sage Open.2020;[Epub] CrossRef - Ecological Predictors of Recovery-Oriented Practices Among Psychiatric Nurses in South Korea
Suyon Baek
Journal of Psychosocial Nursing and Mental Health Services.2020; 58(11): 37. CrossRef - Moderating Effects of Career Commitment in the Relationship between Work Engagement and Organizational Citizenship Behaviors of the Clinical Nurses
Eun Jeong Song, Mi Jeong Kim, Myung Suk Koh
Journal of Korean Academy of Nursing Administration.2019; 25(3): 167. CrossRef - Person-Organization Value Congruence between Authentic Leadership of Head Nurses and Organizational Citizenship Behavior in Clinical Nurses
Joung Ok Kim, Se Young Kim
Journal of Korean Academy of Nursing Administration.2017; 23(5): 515. CrossRef - Work stress and organizational citizenship behaviors among nurses
Reza Agheli, Fariborz Roshangar, Kobra Parvan, Parvin Sarbakhsh, Solmaz Shafeh
Annals of Tropical Medicine and Public Health.2017; 10(6): 1453. CrossRef - The Influences of Workplace Spirituality and Emotional Intelligence on the Organizational Citizenship Behavior for Clinical Nurses
Myung-Sook Yoo
The Korean Journal of Health Service Management.2016; 10(2): 59. CrossRef - Effects of Workplace Spirituality and Organizational Citizenship Behavior on Nursing Performance
Gyeong Min Noh, Myung Sook Yoo
Journal of Korean Academy of Nursing Administration.2016; 22(3): 251. CrossRef - Comparing Risk-adjusted In-hospital Mortality for Craniotomies : Logistic Regression versus Multilevel Analysis
Sun-Hee Kim, Kwang-Soo Lee
The Korean Journal of Health Service Management.2015; 9(2): 81. CrossRef - The Autonomy, Nursing Performance based on the Awareness and satisfaction of EMR System for Nurses
Jisook Kang, Sunja Kim, Wonjeong Kim
Journal of the Korea Academia-Industrial cooperation Society.2015; 16(9): 6061. CrossRef - The Multilevel Analysis for Factors effecting on the Health-related Quality of Life in Dental Technicians
Tae-Yong Lee, Won-Soo Kim, Hye-Eun Lee
Journal of the Korea Academia-Industrial cooperation Society.2014; 15(6): 3625. CrossRef - The Effects of Self-efficacy and Collective Efficacy on Job Satisfaction and Organizational Commitment of Nurses
Gun Saeng Kang, Jeong Hee Kim
Korean Journal of Occupational Health Nursing.2014; 23(3): 123. CrossRef - Factors related to Nurses' Patient Identification Behavior and the Moderating Effect of Person-organization Value Congruence Climate within Nursing Units
Young Mee Kim, Seung-Wan Kang, Se Young Kim
Journal of Korean Academy of Nursing.2014; 44(2): 198. CrossRef - The Influence of Gamers' Characteristics on the Emergent Party Play : Based on Organizational Citizenship Behavior Theory
Ji Hoon Ahn, Chris Seoyun Choi
Journal of Korea Game Society.2014; 14(4): 7. CrossRef - Raising Nurses' Job Satisfaction Through Patient-Oriented Perception and Organizational Citizenship Behaviors
Ching Sheng Chang, Su-Yueh Chen, Yi Ting Lan
Nursing Research.2011; 60(1): 40. CrossRef - Moderating Effect of Nurses’ Customer-Oriented Perception Between Organizational Citizenship Behaviors and Satisfaction
Ching Sheng Chang, Hae Ching Chang
Western Journal of Nursing Research.2010; 32(5): 628. CrossRef - Impact of Health Insurance Type on the Quality of Hemodialysis Services: A Multilevel Analysis
Jin-Hee Jung, Soon-Man Kwon, Kyoung-Hoon Kim, Seon-Kyoung Lee, Dong-Sook Kim
Journal of Preventive Medicine and Public Health.2010; 43(3): 245. CrossRef - Motivating Nurses' Organizational Citizenship Behaviors by Customer-Oriented Perception for Evidence-Based Practice
Ching Sheng Chang, Hae Ching Chang
Worldviews on Evidence-Based Nursing.2010; 7(4): 214. CrossRef - Factors influencing Nurses' Organizational Citizenship Behavior
Junhee Park, Eunkyung Yun, Sangsook Han
Journal of Korean Academy of Nursing.2009; 39(4): 499. CrossRef - Multi-level Analysis of Factors related to Quality of Services in Long-term Care Hospitals
Seon-heui Lee
Journal of Korean Academy of Nursing.2009; 39(3): 409. CrossRef
- Relationships between job burnout, ethical climate and organizational citizenship behaviour among registered nurses: A cross‐sectional study
- 150 View
- 2 Download
- 21 Crossref
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