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Original Articles
Development of a Triage Competency Scale for Emergency Nurses
Sun Hee Moon, Yeon Hwan Park
J Korean Acad Nurs 2018;48(3):362-374.   Published online January 15, 2018
DOI: https://doi.org/10.4040/jkan.2018.48.3.362
AbstractAbstract PDF
Abstract Purpose

This study aimed to develop a triage competency scale (TCS) for emergency nurses, and to evaluate its validity and reliability.

Methods

Preliminary items were derived based on the attributes and indicators elicited from a concept analysis study on triage competency. Ten experts assessed whether the preliminary items belonged to the construct factor and determined the appropriateness of each item. A revised questionnaire was administered to 250 nurses in 18 emergency departments to evaluate the reliability and validity of the scale. Data analysis comprised item analysis, confirmatory factor analysis, contrasted group validity, and criterion-related validity, including criterion-related validity of the problem solving method using video scenarios.

Results

The item analysis and confirmatory factor analysis yielded 5 factors with 30 items; the fit index of the derived model was good (χ 2/df =2.46, Root Mean squared Residual=.04, Root Mean Squared Error of Approximation=.08). Additionally, contrasted group validity was assessed. Participants were classified as novice, advanced beginner, competent, and proficient, and significant differences were observed in the mean score for each group (F=6.02, p=.001). With reference to criterion-related validity, there was a positive correlation between scores on the TCS and the Clinical Decision Making in Nursing Scale (r=.48, p<.001). Further, the total score on the problem solving method using video scenarios was positively correlated with the TCS score (r=.13, p=.04). The Cronbach's α of the final model was .91.

Conclusion

Our TCS is useful for the objective assessment of triage competency among emergency nurses and the evaluation of triage education programs.

Citations

Citations to this article as recorded by  
  • Effects of Critical Thinking Disposition, Clinical Judgement, and Nurse–Physician Collaboration on Triage Competency Among Triage Nurses
    Ji-Won Song, Hyung-Ran Park
    Healthcare.2025; 13(4): 405.     CrossRef
  • Triage—clinical reasoning on emergency nursing competency: a multiple linear mediation effect
    Won-Oak Oh, Myung-Jin Jung
    BMC Nursing.2024;[Epub]     CrossRef
  • Korean Triage and Acuity Scale education using role-playing and its effects on triage competency: A quasi-experimental design
    Yon Hee Seo, Sun-Og Lim, Vanessa Carels
    PLOS ONE.2024; 19(10): e0311892.     CrossRef
  • Construction of learning objectives and content for emergency triage nurses in tertiary general hospitals: A Delphi study
    Linyuan Zhang, Bo Gao, Fang He, Chao Wu, Juan Du, Li Zhang, Juan Liang, Hongjuan Lang
    Nurse Education in Practice.2024; 80: 104145.     CrossRef
  • Concept analysis of psychiatric nursing competency in psychiatric nursing
    Hwa-Bok Choi
    Archives of Psychiatric Nursing.2024; 52: 130.     CrossRef
  • Patient Satisfaction With the Level of Competence of the Triage Nurse in Hospital Emergency Departments
    Meritxell López Hernández, Montserrat Puig‐Llobet, Sergio Higon Fernández, Marta Franco Freirut, Yolanda Moreno Mateos, Jordi Galimany Masclans
    Journal of Clinical Nursing.2024;[Epub]     CrossRef
  • Enhancing triage accuracy in emergency nurses: The impact of a game-based triage educational app
    Sun-Hee Moon, Su Ol Kim
    International Emergency Nursing.2024; 72: 101398.     CrossRef
  • Emergency nurses’ communication experiences with patients and their families during the COVID-19 pandemic: A qualitative study
    Soyoung Shin, Hye Jin Yoo
    International Emergency Nursing.2023; 66: 101240.     CrossRef
  • Influence of Emergency Department Nurses' Grit, Self-Leadership, and Communication on Their Triage Competencies: A Descriptive Survey Study
    Gwiseon Jeong, Hyeongsuk Lee
    Korean Journal of Adult Nursing.2023; 35(4): 356.     CrossRef
  • Factors affecting triage competence among emergency room nurses: A cross‐sectional study
    Seokhwa Hwang, Sujin Shin
    Journal of Clinical Nursing.2023; 32(13-14): 3589.     CrossRef
  • Professional Self-Concept, Job Stress, and Triage Competency Among Emergency Nurses: Secondary Data Analysis of a Cross-Sectional Survey
    You-Jin Cho, Young-Ran Han, Yeo-Won Jeong
    Journal of Emergency Nursing.2022; 48(3): 288.     CrossRef
  • The Effect of Competency-Based Triage Education Application on Emergency Nurses’ Triage Competency and Performance
    Sun-Hee Moon, In-Young Cho
    Healthcare.2022; 10(4): 596.     CrossRef
  • Factors Associated with School Nurses’ Triage Competency in South Korea
    Jaehee Yoon, Heesook Son
    International Journal of Environmental Research and Public Health.2021; 18(16): 8279.     CrossRef
  • Development of emergency nursing care competency scale for school nurses
    Jaehee Yoon
    BMC Nursing.2021;[Epub]     CrossRef
  • Factors associated with the undertriage of patients with abdominal pain in an emergency room
    Boo Young Oh, Kisook Kim
    International Emergency Nursing.2021; 54: 100933.     CrossRef
  • Development and validity of the Korea psychiatric triage algorithm
    Jeongmin Ha, Kyeongmin Jang, Misuk An
    BMC Nursing.2021;[Epub]     CrossRef
  • 518 View
  • 32 Download
  • 16 Crossref
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The Reactions of Emergency Department Nurses to Violence: Q-Methodological Approach
Eun Young Park, Ji Min Seo, Hyeon Ok Ju, Eun Nam Lee
Journal of Korean Academy of Nursing 2007;37(5):762-771.   Published online March 28, 2017
DOI: https://doi.org/10.4040/jkan.2007.37.5.762
AbstractAbstract PDF
Purpose

The purpose of this study was to identify the reactions of emergency department nurses to violence.

Methods

Q-methodology which provides a method of analyzing the subjectivity of each item was used. Thirty emergency department nurses classified 33 selected Q-statements into a normal distribution using a 9 point scale. The collected data was analyzed using the Quanl PC Program.

Results

Three types of reactions to violence were identified. The first type(emotional and physical reactions) showed a sense of regret on the selection of an occupation and emotional and physical reactions such as anxiety, fear, depression, hopelessness, heart palpitations and trembling hands due to the violence. The second type(problem solving) actively coped to prevent the occurrence of violence, grasped the causes of violence and sought out a problem solving plan. The third type(anger reactions) felt a lot of anger against violence, and resented their reality of working under conditions of inadequately secured facilities and systems.

Conclusion

The emotional and physical reactions type and the anger reactions type should be required to attend educational programs to improve attitudes and abilities to solve the problems in a more active and positive manner.

Citations

Citations to this article as recorded by  
  • Effects of the Violence Experience and Emotional Labor on Burnout among Tertiary Hospital Nurses
    Su Hyang Kim, Yoon Goo Noh
    Journal of Health Informatics and Statistics.2022; 47(4): 290.     CrossRef
  • Experiences of violence, burnout and job satisfaction in Korean nurses in the emergency medical centre setting
    Hee Sook Yoon, Sohyune R Sok
    International Journal of Nursing Practice.2016; 22(6): 596.     CrossRef
  • Convergent approach of phenomenological methodology about Emergency Nurses' experience of hospital violence
    Young-Hee Jeong
    Journal of the Korea Convergence Society.2015; 6(5): 63.     CrossRef
  • Factors Influencing Burnout in Emergency Room Nurses
    Hee-Young Jung, Sun-Ok Kim, In-Sook Kim
    Korean Journal of Occupational Health Nursing.2014; 23(1): 1.     CrossRef
  • Predictors of Violent Behavior by Patient or Caregiver of Patient in the Emergency Department
    Eun Young Park, Eun-Nam Lee
    Korean Journal of Adult Nursing.2014; 26(5): 500.     CrossRef
  • Coping Styles toward Hospital Violence in Clinical Nurses: An Application of Q Methodology
    Eunho Ha, Jinyoung Cho
    Korean Journal of Adult Nursing.2013; 25(3): 263.     CrossRef
  • 119 View
  • 0 Download
  • 6 Crossref
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Nurse-Patient Interaction Patterns and Patient Satisfaction in the Emergency Department
Eun Jung Kim
J Korean Acad Nurs 2010;40(1):99-109.   Published online February 28, 2010
DOI: https://doi.org/10.4040/jkan.2010.40.1.99
AbstractAbstract PDF
Purpose

The purpose of this study was to identify effective nurse interaction patterns with patients in the emergency department.

Methods

For this study, video technology was used to record complete conversations between the nurse and patient. The participants were 28 nurses and 63 patients in the emergency department at one university hospital located in Seoul. The data were collected from November, 2002 to April, 2003. The video recordings were observed for 4 hr for each case and coded using an adapted version of Roter's Interaction Analysis System (RIAS). The data were analyzed using cluster analysis to identify the patterns of nurse-patient interaction.

Results

Cluster analysis revealed 4 distinct nurse interaction patterns; 1) "closed" characterized by orientation and negative talk, 2) "positive" characterized by positive affective talk, 3) "informative and directing" characterized by task-focused behavior including data gathering, and giving information about medical condition and treatment, 4) "facilitative" characterized by balance of psychosocial and biomedical topics. Patient satisfaction was highest in the facilitative interaction pattern.

Conclusion

The patient centered interaction pattern, balancing information exchange and psychosocial exchange are the most effective interactions in the emergency department, suggesting that effective interaction skill is a core clinical nursing intervention in acute care.

Citations

Citations to this article as recorded by  
  • What Factors Influence Patient Measures of Safety Among Adults?
    Yujeong Kim, Eunhee Nam
    Risk Management and Healthcare Policy.2025; Volume 18: 353.     CrossRef
  • Therapeutic Communication Experiences of Nurses Caring for Patients with Hematology
    Hyun-Jung Lee, Bom-Mi Park, Mi-Jin Shin, Do-Yeon Kim
    Healthcare.2022; 10(12): 2403.     CrossRef
  • Impact evaluation of nurse staffing policy reform in Korea: A quasi‐experimental study
    Jinseon Yi, Jinhyun Kim
    Journal of Nursing Management.2022; 30(7): 3457.     CrossRef
  • Nurses' Experience with Inpatients in Comprehensive Nursing Care Service: A Phenomenological Approach
    Purum Kang, Jiwon Kang
    Journal of Korean Academy of Nursing Administration.2021; 27(3): 149.     CrossRef
  • Development and Effect of a Fall Prevention Program Based on King’s Theory of Goal Attainment in Long-Term Care Hospitals: An Experimental Study
    Bom-Mi Park
    Healthcare.2021; 9(6): 715.     CrossRef
  • Effects of Facilitative Nurse-Patient Interaction using an Informational Leaflet on Emergency Care
    Hyojin Kim, Hee-Young Kang
    Journal of Korean Academy of Fundamentals of Nursing.2019; 26(2): 127.     CrossRef
  • Effects of patient participation in the management of daily nursing goals on function recovery and resilience in surgical patients
    Jisun Lee, Eunji Seo, Jieun Choi, Ja Min
    Journal of Clinical Nursing.2018; 27(13-14): 2795.     CrossRef
  • Impact of a financial incentive policy on Korean nurse staffing
    Y. Kim, J. Kim
    International Nursing Review.2015; 62(2): 171.     CrossRef
  • Effects of nurse staffing, work environments, and education on patient mortality: An observational study
    Eunhee Cho, Douglas M. Sloane, Eun-Young Kim, Sera Kim, Miyoung Choi, Il Young Yoo, Hye Sun Lee, Linda H. Aiken
    International Journal of Nursing Studies.2015; 52(2): 535.     CrossRef
  • Effects on Long-Term Care Hospital Staff Mixing Level after Implementing Differentiated Inpatient Nursing Fees by Staffing Grades
    Donghwan Kim, Hanju Lee
    Journal of Korean Academy of Nursing Administration.2014; 20(1): 95.     CrossRef
  • Factors on the Gap between Predicted Cesarean Section Rate and Real Cesarean Section Rate in Tertiary Hospitals
    Yun Mi Kim, Se Young Kim
    Korean Journal of Women Health Nursing.2012; 18(3): 200.     CrossRef
  • Effects of Hospital Nurse Staffing on in-hospital Mortality, Pneumonia, Sepsis, and Urinary Tract Infection in Surgical Patients
    Yunmi Kim, Sung-Hyun Cho, Kyung Ja June, Soon Ae Shin, Jiyun Kim
    Journal of Korean Academy of Nursing.2012; 42(5): 719.     CrossRef
  • 222 View
  • 8 Download
  • 12 Crossref
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