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Development of the Patient-Centered Nursing Culture Scale for Hospitals
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Esther Shin, Sook-Hee Yoon
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J Korean Acad Nurs 2019;49(5):613-630. Published online January 15, 2019
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DOI: https://doi.org/10.4040/jkan.2019.49.5.613
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 Abstract
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- Abstract
Purpose
This study aimed to develop a scale measuring the Patient-Centered Nursing Culture (PCNC) and provide a basic tool to improve PCNC in Korea.
Methods
A conceptual framework and construct factors were extracted through extensive literature review and in-depth interviews with nursing professionals. In total, 59 items were derived based on the pilot survey. Data were collected from 357 nurses working at general hospitals and analyzed for verifying the reliability and validity of the scale.
Results
Nine factors containing 54 items were extracted from the exploratory factor analysis to verify the construct validity. The nine factors were top management leadership, policy and procedure, education and training, middle management leadership, supportive teamwork, nursing workplace environment, professional competence, patient-centered nursing activity, and nurses’ values. These items were verified by convergent, discriminant, and concurrent validity testing. The internal consistency reliability was acceptable (Cronbach's α=.96).
Conclusion
The developed PCNC scale is expected to be used as the tool for the development of theory and improvement of PCNC, the empirical testing for cause and effect of PCNC, the development of interventions, education and training programs for improving PCNC, and indicators for evaluation or accreditation of hospital service quality.
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Citations
Citations to this article as recorded by  - Educational programs to improve nursing competency of patient- and family-centered care in intensive care units: A systematic review
Youngshin Joo, Eugene Han, Yeonsoo Jang
Nurse Education Today.2025; : 106699. CrossRef - Validation of the Korean Version of Patient-Centered Care Tool: For Outpatients
Yeo Ju Kim, Gunjeong Lee, Sunyeob Choi
Patient Preference and Adherence.2023; Volume 17: 1525. CrossRef - Hospital Nurses’ Experience of Patient-Centered Nursing
Soojin Chung, Jee-In Hwang
Quality Improvement in Health Care.2021; 27(1): 26. CrossRef
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Effects of Group Rational Emotive Behavior Therapy on the Nurses’ Job Stress, Burnout, Job Satisfaction, Organizational Commitment and Turnover Intention
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Hye-Lyun Kim, Sook-Hee Yoon
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J Korean Acad Nurs 2018;48(4):432-442. Published online January 15, 2018
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DOI: https://doi.org/10.4040/jkan.2018.48.4.432
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Abstract
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- Abstract
Purpose
This study aimed to develop a Group REBT program with group counseling for nurses and test the effect of group counseling on their job stress, burnout, job satisfaction, organizational commitment, and turnover intention.
Methods
A quasi-experimental study with nonequivalent control group design was employed to identify the effect of the Group REBT program on nurses’ job stress, burnout, job satisfaction, organizational commitment, and turnover intention. Data were collected from 47 participants from two hospitals. The data from the experimental (n=23) and control (n=24) groups were analyzed from January 5 to April 3, 2015. The Group REBT program was conducted eight tmes in all, once a week, with each session lasting 180 minutes. The effect of experimental intervention was measured for each group using a series of structured questionnaires at each of the phases: Pre-intervention, post-intervention (immediately after intervention), and post-intervention (four weeks after intervention). Following this, the significance of the changes in the scores was tested.
Results
The scores of the experimental group, which received the Group REBT program, were compared with those of the control group; the hypotheses were supported in terms of job stress (F=8.85, p<.001), burnout (F=5.62, p=.022), job satisfaction (F=2.70, p=.042), organizational commitment (F=2.97, p=.048), and turnover intention (F=4.60, p=.012).
Conclusion
The Group REBT program was shown to be an effective intervention that could reduce nurses’ job stress and burnout and increase job satisfaction and organizational commitment. Therefore, the Group REBT program can be adopted by nursing organizations to strategically decrease nurses’ turnover intention.
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Citations
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Kyungok Park, Yeoungsuk Song
Journal of Korean Academy of Fundamentals of Nursing.2025; 32(1): 118. CrossRef - Finding the paths between job demand–resources and turnover intention of community mental health nurses in Korea
Eunmi Hwang, Yeojin Yi
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BMC Public Health.2024;[Epub] CrossRef - The moderating effects of positive thinking on the relationship between job stress and turnover intention
Khahan Na-Nan
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Anna Jordana, Martin J. Turner, Yago Ramis, Miquel Torregrossa
International Review of Sport and Exercise Psychology.2023; 16(1): 231. CrossRef - Psychological capital, work stress and burnout among Chinese clinical nurses
Ganjun Song, Lida C Landicho
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Huiyuan Xue, Xiaona Si, He Wang, Xiaoren Song, Keke Zhu, Xiaoli Liu, Fen Zhang
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Hua Xu, Xiang Cao, Quan‐Xiang Jin, Rui‐Shi Wang, Yan‐Hong Zhang, Zhao‐Hong Chen
Journal of Nursing Management.2022; 30(6): 1559. CrossRef - The effect of a psychoeducation program based on the rational emotional behavioral approach in individuals with multiple sclerosis diagnosis: A randomized controlled trial
Emel Şahin, Serap Güleç Keskin, Murat Terzi
Perspectives in Psychiatric Care.2022; 58(4): 1449. CrossRef - The Effect of Nurse Support Programs on Job Satisfaction and Organizational Behaviors among Hospital Nurses: A Meta-Analysis
Se Young Kim, Mi-Kyoung Cho
International Journal of Environmental Research and Public Health.2022; 19(24): 17061. CrossRef - Effects of the Anger Management Program for Nurses
Kyoungsun Yun, Yang-Sook Yoo
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P. Yukthamarani Permarupan, Abdullah Al Mamun, Naeem Hayat, Roselina Ahmad Saufi, Naresh Kumar Samy
International Journal of Healthcare Management.2021; 14(4): 1040. CrossRef - Clinical benefits of rational-emotive stress management therapy for job burnout and dysfunctional distress of special education teachers
Liziana N Onuigbo, Charity N Onyishi, Chiedu Eseadi
World Journal of Clinical Cases.2020; 8(12): 2438. CrossRef - Predicting Nurses Burnout through Quality of Work Life and Psychological Empowerment: A Study Towards Sustainable Healthcare Services in Malaysia
P Yukthamarani Permarupan, Abdullah Al Mamun, Naresh Kumar Samy, Roselina Ahmad Saufi, Naeem Hayat
Sustainability.2020; 12(1): 388. CrossRef - Cognitive behavioral therapy for occupational stress among the intensive care unit nurses
MohammadHosein Fadaei, Mahya Torkaman, Naval Heydari, Maryam Kamali, Fariba Ghodsbin
Indian Journal of Occupational and Environmental Medicine.2020; 24(3): 178. CrossRef - Effects of Hospital-Based Violence-Prevention and Coping Programs on Nurses' Violence Experience, Violence Responses, Self-Efficacy, and Organizational Commitment
Yu Jeong Yang, Jeong-Hee Kim
Journal of Korean Academy of Nursing Administration.2020; 26(5): 550. CrossRef - Intervention for burnout among postgraduate chemistry education students
Florence Obiageli Ezeudu, Florence Oboochi Attah, Anthonia Ebere Onah, Tochukwu Longinus Nwangwu, Ekwutosi Monica Nnadi
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Seonghyun Yoo, Myoung Soo Kim, Hyoung Sook Park
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The Mediating Role of Organizational Citizenship Behavior between Organizational Justice and Organizational Effectiveness in Nursing Organizations
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Wall-Yun Park, Sook-Hee Yoon
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J Korean Acad Nurs 2009;39(2):229-236. Published online April 28, 2009
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DOI: https://doi.org/10.4040/jkan.2009.39.2.229
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Abstract
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Purpose
This study was a secondary analysis to verify the mediating role of organizational citizenship behavior (OCB) between organizational justice (OJ) and organizational effectiveness (OE) in nursing organizations.
Methods
The RN-BSNs and their colleagues in Seoul and Busan were subjects. The data was collected for 20 days between September 13 and October 2, 2004. Two hundred eighty three data sets were used for the final analysis. The fitness of models were tested using AMOS 5.
Results
The fitness of hypothetical model was moderate. Procedural Justice (PJ), Interaction Justice (IJ) and Distributive Justice (DJ) had direct effects on Job Satisfaction (JS), Organizational Commitment (OC) and Turnover Intention (TI) in OE, and indirect effects on JS, OC and TI mediated by OCB. The modified model improved with ideal fitness showed the causal relations among OE. In modified model, PJ, IJ and DJ had direct positive effects on OCB and JS and OC in OE, and indirect effects on JS and OC mediated by OCB. JS and OC in OE had a direct negative effect on TI.
Conclusion
OCB mediated the relationship between OJ and OE, so the nursing managers should enhance OCB of the nurses in order to improve OE.
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Citations
Citations to this article as recorded by - The effect of organizational justice and job involvement on organizational citizenship behavior (OCB) with organizational commitment as mediation variable
Della Restiana Sari, Noermijati, Himmiyatul Amanah Jiwa Juwita
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