Yu Kyung Ko

doi:10.4040/jkan.2008.38.2.287

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Original Article
Identification of Factors related to Hospital Nurses' Organizational Citizenship Behavior using a Multilevel Analysis: Yu Kyung Ko; Journal of Korean Academy of Nursing 2008;38(2):287-297.
DOI: https://doi.org/10.4040/jkan.2008.38.2.287
Published online: April 30, 2008

Full-time Lecturer, Department of Nursing Science, Konyang University, Daejeon, Korea.

Address reprint requests to: Ko, Yu Kyung. Department of Nursing Science, College of Medical Science, Konyang University, 685 Gasuwon-dong, Seo-gu, Daejeon 302-718, Korea. Tel: 82-42-600-6436, Fax: 82-42-600-6314, yukyko@konyang.ac.kr

• Received: August 21, 2007 • Accepted: March 31, 2008

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Abstract
NOTES
REFERENCES

Abstract

Purpose
The purpose of this study was to identify factors related to nurses' organizational citizenship behavior using multilevel analysis which included both nurse characteristics at individual levels and nursing unit characteristics at group levels.
Methods
The sample was composed of 1,996 nurses who were selected from 182 nursing units in 28 hospitals in six metropolitan cities and seven provinces using cluster sampling. Data were collected using self-reported questionnaires from February to March 2006.
Results
The results of the study indicated that individual level variables related to organizational citizenship behavior were religion, job position, clinical career, self efficacy, positive affectivity, and supervisor support. The group level variables related to organizational citizenship behavior were collective efficacy, number of nurses in a nursing unit, and the average salary level of a nursing unit. 30.9% of individual level variances of organizational citizenship behavior were explained by the nurses' individual level variables. The explanatory power of group level variables, which is related to group level variances of organizational citizenship behavior, was 75.5%.
Conclusion
This research showed that it was necessary to develop appropriate strategies related to not only individual factors, but also higher-level organizational factors such as collective efficacy, to improve individual performances in the hospital.
Keywords: Organizational citizenship behavior; Self efficacy; Affectivity; Social support; Collective efficacy; Multilevel analysis

This study was supported by the Young-Bok Lee's scholarship of Korea Nurses Association.

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Table 1

General Characteristics of Subjects (N=1,966)

^*Missing data excluded.

Table 2

Item Mean Scores of Variables

OCB=Organizational citizenship behavior.

Table 3

Multilevel Analysis of the Four Fitted Models on Organizational Citizenship Behavior

Figure & Data

REFERENCES

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Identification of Factors related to Hospital Nurses' Organizational Citizenship Behavior using a Multilevel Analysis

Journal of Korean Academy of Nursing. 2008;38(2):287-297. Published online April 30, 2008

DOI: https://doi.org/10.4040/jkan.2008.38.2.287

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Identification of Factors related to Hospital Nurses' Organizational Citizenship Behavior using a Multilevel Analysis

Table 1

General Characteristics of Subjects (N=1,966)

^*Missing data excluded.

Table 2

Item Mean Scores of Variables

OCB=Organizational citizenship behavior.

Table 3

Multilevel Analysis of the Four Fitted Models on Organizational Citizenship Behavior

Table 1 General Characteristics of Subjects (N=1,966)

^*Missing data excluded.

Table 2 Item Mean Scores of Variables

OCB=Organizational citizenship behavior.

Table 3 Multilevel Analysis of the Four Fitted Models on Organizational Citizenship Behavior