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Development of the Hospital Nurses’ Silence Behavior Scale
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Soojin Chung, Jee-In Hwang
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J Korean Acad Nurs 2024;54(2):279-295. Published online May 31, 2024
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DOI: https://doi.org/10.4040/jkan.23138
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Abstract
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- Purpose
This study aimed to develop a scale to measure hospital nurses’ silence behavior and examine its validity and reliability. Methods A total of 52 preliminary items on hospital nurses’ silence behavior were selected using a content validity test by seven experts on 53 candidate items derived from a literature review and in-depth interviews with 14 nurses. A total of 405 hospital nurses participated in a psychometric testing. Data analysis comprised item analysis, exploratory and confirmatory factor analyses, and convergent and discriminant validity tests. Pearson’s correlation coefficient was used for assessing concurrent validity, and Cronbach’s alpha was used for the reliability test. Results The final scale consisted of nine factors with 31 items, exhibiting acceptable model fit indices, convergent validity, and discriminant validity. The score of the entire scale was positively correlated with the ‘Organizational Silence Scale (OSS)-the issues on which nurses remain silent’ (r = .60, p < .001) and ‘OSS-the reasons why nurses remain silent’ (r = .68, p < .001). Cronbach’s α of the scale was .92, and α of each subscale ranged from .71 to .90. Conclusion The Hospital Nurses’ Silence Behavior Scale is a useful tool for assessing multifaceted silence behavior among nurses. It can provide basic data for developing better communication strategies among nurses and other hospital staff.
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Citations
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- Mediating effect of grit on the influence of nurses’ silence behavior on medication safety competence: a cross-sectional study
Haengsuk Kim, Wanju Park Journal of Korean Academy of Nursing.2025; 55(1): 81. CrossRef - Mediating Effect of Emotional Labour on the Role Pressure and Silence Behaviour of Nurses
Lianci He, Jianhua Liu, Rong Sun, Yuan Deng, Ling Tang, Shaochuan Chen Evaluation & the Health Professions.2025;[Epub] CrossRef - Influence of Clinical Nurses’ Organizational Silence on Organizational Citizenship Behavior: Mediating Effect of Organizational Commitment Moderated by Organizational Justice
Shin Ae Hwang, Haeyoung Min Journal of Korean Academy of Nursing Administration.2024; 30(4): 416. CrossRef - Psychometric evaluation and translation of the Persian version of the Organizational Silence Behavior Scale (OSBS-P) for clinical nurses
Alireza Mirzaei, Mobina Jamshidinia, Mehrzad Aghabarari, Pouya Dolat Abadi, Reza Nemati-Vakilabad, Ehsan Namaziandost PLOS ONE.2024; 19(12): e0314155. CrossRef
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Relationships among Non-Nursing Tasks, Nursing Care Left Undone, Nurse Outcomes and Medical Errors in Integrated Nursing Care Wards in Small and Medium-Sized General Hospitals
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Ju-Young Park, Jee-In Hwang
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J Korean Acad Nurs 2021;51(1):27-39. Published online February 28, 2021
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DOI: https://doi.org/10.4040/jkan.20201
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Abstract
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- Purpose
This study aimed to identify the degree of non-nursing tasks and nursing care left undone in integrated nursing care wards, and examine their relationships with nurses’ burnout, job satisfaction, turnover intentions, and medical errors. Methods A cross-sectional questionnaire survey was conducted. Data were collected using self-report questionnaires from 346 nurses working in 20 wards of seven small and medium-sized general hospitals, and analyzed using multiple regression and multiple logistic regression analysis with the SPSS WIN 25.0 program. Results The mean score for non-nursing tasks was 7.32±1.71, and that for nursing care left undone was 4.42 ± 3.67. An increase in non-nursing tasks (β = .12, p = .021) and nursing care left undone (β = .18, p < .001) led to an increase in nurses’ burnout (F = 6.26, p < .001). As nursing care left undone (β = .13, p = .018) increased, their turnover intentions also (F = 3.96, p < .001) increased, and more medical errors occurred (odds ratio 1.08, 95% confidence interval 1.02~1.15). Conclusion Non-nursing tasks and nursing care left undone are positively associated with nurses’ burnout, turnover intentions, and the occurrence of medical errors. Therefore, it is important to reduce non-nursing tasks and nursing care left undone in order to deliver high quality nursing care and in turn increase patient safety.
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Jae Woo Oh, Ji Eun Kim Nursing Open.2023; 10(12): 7622. CrossRef - The Effect of Missed Nursing Care on Adverse Event Experiences, Patient Safety Management Activity, Job Satisfaction and Turnover Intention in Nurses: A Nationwide Survey using Proportional Quota Sampling
Myung Jin Choi, Seok Hee Jeong Journal of Korean Academy of Nursing Administration.2023; 29(4): 490. CrossRef - Pathway Analysis on the Effects of Nursing Informatics Competency, Nursing Care Left Undone, and Nurse Reported Quality of Care on Nursing Productivity among Clinical Nurses
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The Effects of Hospitals’ Family Friendly Management on Married Female Nurses’ Retention Intention: Focused on the Mediating Effects of Work-Family Interface
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Jin Hwa Lee, Jee-In Hwang
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J Korean Acad Nurs 2019;49(4):386-397. Published online January 15, 2019
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DOI: https://doi.org/10.4040/jkan.2019.49.4.386
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Abstract
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- Abstract
Purpose
This study examined the effect of hospitals’ family-friendly management on married female nurses’ retention intention. The focus was the mediating effects of the work-family interface (work-family conflict, work-family enrichment and work-family balance).
Methods
This study was a cross-sectional study. The participants were 307 nurses working at five public and five private hospitals with more than 200 beds in Seoul. Data were collected using structured questionnaires from September 10 to September 17, 2018 and analyzed with SPSS 24.0. Data were analyzed using an independent t-test, a one-way ANOVA, Pearson's correlation coefficients, and multiple regression following the Baron and Kenny method and Sobel test for mediation.
Results
There were significant correlations among family-friendly management, the work-family interface, and retention intention. Work-family conflict showed a partial mediating effect on the relationship between family-friendly management and retention intention. Work-family enrichment showed a partial mediating effect on the relationship between family-friendly management and retention intention. Work-family balance showed a partial mediating effect on the relationship between family-friendly management and retention intention.
Conclusion
These findings indicate that both hospitals’ family-friendly management and nurses’ work-family interface are important factors associated with nurses’ retention intention. Therefore, hospitals should actively implement family-friendly management for nurses and establish strategies to enhance nurses’ work-family interface for effective human resource management.
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Sohyun Kim, Wen Liu, Patricia Heyn The Gerontologist.2023; 63(1): 52. CrossRef - Disaster Preparedness and Associated Factors Among Emergency Nurses in Guangdong Province, China: A Descriptive Cross-Sectional Study
Jia Wang, Xinglan Sun, Sihui Lu, Fen Wang, Meijuan Wan, Hanxi Chen, Yibing Tan Disaster Medicine and Public Health Preparedness.2023;[Epub] CrossRef - Causes and Effects of Burnout Experienced by Insurance Review Nurses: Focus Group Interview
Eun Sil Jeong, Seok Hee Jeong, Hyun Kyung Kim, Myoung Hee Seo Journal of Korean Academy of Nursing Administration.2022; 28(5): 545. CrossRef - Nurses’ Clinical Work Experience during Pregnancy
Hyunjung Lee, Hyoung Eun Chang, Jiyeon Ha Healthcare.2020; 9(1): 16. CrossRef
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