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Factors influencing Nurses' Organizational Citizenship Behavior
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Junhee Park, Eunkyung Yun, Sangsook Han
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J Korean Acad Nurs 2009;39(4):499-507. Published online August 31, 2009
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DOI: https://doi.org/10.4040/jkan.2009.39.4.499
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 Abstract
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Purpose
This study was conducted to identify the factors that influence nurses' organizational citizenship behavior.
Methods
A cross-sectional design was used, with a convenience sample of 547 nurses from four university hospitals in Seoul and Gyeonggi province. The data were collected through a questionnaire survey done from September 22 to October 10, 2008. The tools used for this study were scales on organizational citizenship behavior (14 items), self-leadership (14 items), empowerment (10 items), organizational commitment (7 items), job satisfaction (8 items) and transformational·transactional leadership (14 items). Cronbach's alpha and factor analysis were examined to test reliability and construct validity of the scale. The data collected were processed using SPSS Window 15.0 Program for actual numbers and percentages, differences in the dependent variable according to general characteristics, and means, standard deviations, correlation coefficients and multiple regression analysis.
Results
The factors influencing nurses' organizational citizenship behavior were identified as self-leadership (β=.247), empowerment (β=.233), job satisfaction (β=.209), organizational commitment (β=.158), and transactional leadership (β=.142). Five factors explained 42.0% of nurses' organizational citizenship behavior.
Conclusion
The results of this study can be used to develop further management strategies for enhancement of nurses' organizational citizenship behavior.
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Citations
Citations to this article as recorded by  - Organisational Citizenship Behaviour (OCB) Model in Hospital Nurses in Indonesia
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