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Research Papers
Effects of Second Victim Experiences after Patient Safety Incidents on Nursing Practice Changes in Korean Clinical Nurses: The Mediating Effects of Coping Behaviors
Jeong, Seohee , Jeong, Seok Hee
J Korean Acad Nurs 2021;51(4):489-504.   Published online August 31, 2021
DOI: https://doi.org/10.4040/jkan.21089
AbstractAbstract PDF
Purpose
This study was investigated the mediating effect of coping behaviors in the relationship between the second victim experiences after patient safety incidents and the nursing practice changes.
Methods
A cross-sectional survey was performed using structured questionnaires. Participants were 218 clinical nurses in general tertiary hospitals in South Korea. Data were collected through an online survey and snowball sampling from August 11 to September 6 2020. Data were analyzed using SPSS 23.0 program. A mediation analysis was performed using multiple regression and a simple mediation model applying the PROCESS macro with 95% bias-corrected bootstrap confidence interval.
Results
The mean scores of second victim experiences was 3.41/5. Approach coping (β = .55, p < .001) and the avoidant coping (β = - .23, p = .001) showed mediation effects in the relationship between second victim experiences and constructive change in nursing practice. Avoidant coping (β = .29, p < .001) showed a mediation effect in the relationship between second victim experiences and defensive change in nursing practice.
Conclusion
Coping behaviors has a mediating effect on the relationship between second victim experiences and nursing practice changes. To ensure that nurses do not experience second victim, medical institutions should have a culture of patient safety that employs a systematic approach rather than blame individuals. They also need to develop strategies that enhance approach coping and reducing avoidant coping to induce nurses’ constructive practice changes in clinical nurses in experiencing second victims due to patient safety incidents.

Citations

Citations to this article as recorded by  
  • Factors influencing negative outcomes for nurses who experience patient safety incidents: An integrative review
    Hanseulgi Lee, Nam‐Ju Lee, Nari Kim
    International Nursing Review.2025;[Epub]     CrossRef
  • How does just culture reduce negative work outcomes through second victim distress and demand for support in clinical nurses? A path analysis
    Seohee Jeong, Sunmi Kim, Hyoung Eun Chang, Seok Hee Jeong
    BMC Nursing.2025;[Epub]     CrossRef
  • Changes in Nursing Practice Among Clinical Nurses After Experiencing a Patient Safety Incident: Partial Least Squares Structural Equation Modeling
    Sunmi Kim, Seohee Jeong, Seok Hee Jeong, Majd Mrayyan
    Journal of Nursing Management.2025;[Epub]     CrossRef
  • “Learn from Errors”: Post-traumatic growth among second victims
    Huanhuan Huang, Tong Liu, Ying Peng, Xingyao Du, Qi Huang, Qinghua Zhao, Mingzhao Xiao, Yetao Luo, Shuangjiang Zheng
    BMC Public Health.2024;[Epub]     CrossRef
  • Nurse Leader Perspectives and Experiences on Caregiver Support Following a Serious Medical Error
    Marie M. Prothero, Madeline Sorhus, Katherine Huefner
    JONA: The Journal of Nursing Administration.2024; 54(12): 664.     CrossRef
  • Prevalence of the second victim phenomenon among intensive care unit nurses and the support provided by their organizations
    Maria Kappes, Pilar Delgado‐Hito, Verónica Riquelme Contreras, Marta Romero‐García
    Nursing in Critical Care.2023; 28(6): 1022.     CrossRef
  • The mediating role of coping styles in the relationship between second victim experience and professional quality of life among nurses: a cross-sectional study
    Xizhao Li, Chong Chin Che, Yamin Li, Ling Wang, Mei Chan Chong
    BMC Nursing.2023;[Epub]     CrossRef
  • Associations among workplace incivility, stress coping, and nursing performance in hospital nurses: A path analysis
    Eun Ha Kim, Yeojin Yi
    Journal of Nursing Scholarship.2023; 55(4): 834.     CrossRef
  • Influence of Clinical Nurses’ Second-Victim Experience and Second-Victim Support in Relation to Patient Safety Incidents on Their Work-Related Outcomes
    Su Jin Jung, Youngjin Lee, Sun Hyoung Bae
    Journal of Korean Academy of Nursing Administration.2022; 28(4): 331.     CrossRef
  • Profiles of second victim symptoms and desired support strategies among Korean nurses: A latent profile analysis
    Eun Young Choi, Jeehee Pyo, Minsu Ock, Haeyoung Lee
    Journal of Advanced Nursing.2022; 78(9): 2872.     CrossRef
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  • 12 Download
  • 9 Web of Science
  • 10 Crossref
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Relationships among Non-Nursing Tasks, Nursing Care Left Undone, Nurse Outcomes and Medical Errors in Integrated Nursing Care Wards in Small and Medium-Sized General Hospitals
Park, Ju-Young , Hwang, Jee-In
J Korean Acad Nurs 2021;51(1):27-39.   Published online February 28, 2021
DOI: https://doi.org/10.4040/jkan.20201
AbstractAbstract PDF
Purpose
This study aimed to identify the degree of non-nursing tasks and nursing care left undone in integrated nursing care wards, and examine their relationships with nurses’ burnout, job satisfaction, turnover intentions, and medical errors.
Methods
A cross-sectional questionnaire survey was conducted. Data were collected using self-report questionnaires from 346 nurses working in 20 wards of seven small and medium-sized general hospitals, and analyzed using multiple regression and multiple logistic regression analysis with the SPSS WIN 25.0 program.
Results
The mean score for non-nursing tasks was 7.32±1.71, and that for nursing care left undone was 4.42 ± 3.67. An increase in non-nursing tasks (β = .12, p = .021) and nursing care left undone (β = .18, p < .001) led to an increase in nurses’ burnout (F = 6.26, p < .001). As nursing care left undone (β = .13, p = .018) increased, their turnover intentions also (F = 3.96, p < .001) increased, and more medical errors occurred (odds ratio 1.08, 95% confidence interval 1.02~1.15).
Conclusion
Non-nursing tasks and nursing care left undone are positively associated with nurses’ burnout, turnover intentions, and the occurrence of medical errors. Therefore, it is important to reduce non-nursing tasks and nursing care left undone in order to deliver high quality nursing care and in turn increase patient safety.

Citations

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  • First Integration of a Service Robot and a Communication Application into a Nursing Isolation Setting – An Observational Study Evaluating Walking Distances, Stress and Radiation Doses
    Angelika Warmbein, Laura Sehn, Ivanka Rathgeber, Janesca Seif, Christoph Ohneberg, Nicole Stöbich, Astrid Delker, Christian Zach, Inge Eberl, Uli Fischer
    International Journal of Social Robotics.2025;[Epub]     CrossRef
  • Effects of a mobile simulation program for nursing delegation: A randomised controlled trial
    Haena Lim, Yeojin Yi
    Nurse Education in Practice.2025; 83: 104283.     CrossRef
  • Study of Nurses' Malpractice Tendencies and Burnout Levels
    Leman Şenturan, Gizem Kaya, Tuba Emirtaş
    Research in Nursing & Health.2025;[Epub]     CrossRef
  • The relationship between job stress and the perception of patient safety culture among Palestinian hospital nurses
    Loai M. Zabin, Jamal Qaddumi, Sajed Faisal Ghawadra
    BMC Nursing.2025;[Epub]     CrossRef
  • A phenomenological study of the experiences of nurses working in integrated nursing care wards in Korea
    Young-mi Cho, Sun-hui Kim
    BMC Nursing.2024;[Epub]     CrossRef
  • Relationships among Nursing Skill Mix, Missed Nursing Care, and Adverse Events in Small and Medium-Sized Hospital Comprehensive Nursing Care Wards
    Yoon Sook Cho, Hyoung Eun Chang, Hyunjung Lee
    Journal of Korean Academy of Nursing Administration.2024; 30(2): 163.     CrossRef
  • Exploring the causes and consequences of non-nursing tasks among nurses in Jordan: An in-depth qualitative investigation
    Ayman Abed Aldarawsheh, Ahmad Rajeh Saifan, Murad Adnan Sawalha, Enas A. Assaf, Intima Alrimawi, Rami A. Elshatarat, Zyad T. Saleh, Wesam T. Almagharbeh, Nermen A. Mohamed, Mudathir M. Eltayeb
    Applied Nursing Research.2024; 77: 151791.     CrossRef
  • Influence of Work Environment, Missed Nursing Care, and Non-Nursing Tasks of Hospital Nurses on Job Stress
    Ji Yeong Park, Kyoung Ja Kim
    Journal of Korean Academy of Nursing Administration.2024; 30(3): 246.     CrossRef
  • A comparative analysis of nurses' reported number of patients and perceived appropriate number of patients in integrated nursing care services
    Hyunjeong Kwon, Jinhyun Kim
    Nursing & Health Sciences.2024;[Epub]     CrossRef
  • Effectiveness of a virtual reality application‐based education programme on patient safety management for nursing students: A pre‐test–post‐test study
    Jae Woo Oh, Ji Eun Kim
    Nursing Open.2023; 10(12): 7622.     CrossRef
  • The Effect of Missed Nursing Care on Adverse Event Experiences, Patient Safety Management Activity, Job Satisfaction and Turnover Intention in Nurses: A Nationwide Survey using Proportional Quota Sampling
    Myung Jin Choi, Seok Hee Jeong
    Journal of Korean Academy of Nursing Administration.2023; 29(4): 490.     CrossRef
  • Pathway Analysis on the Effects of Nursing Informatics Competency, Nursing Care Left Undone, and Nurse Reported Quality of Care on Nursing Productivity among Clinical Nurses
    Mi Yu, Se Young Kim, Ji Min Ryu
    Journal of Korean Academy of Nursing.2023; 53(2): 236.     CrossRef
  • Competency Survey of Caregivers in Medical Tourism Special Zone and Other Regions
    Dong-Yeop Lee, Sang-Bong Lee, Yeong-Im Park, Jin-Geun Lee, Yoon Hee Park, So Young Lee, Dong-Yoon Kang
    Journal of Health Informatics and Statistics.2023; 48(2): 140.     CrossRef
  • Influence of the Team Effectiveness of Nursing Units on Nursing Care Left Undone and Nurse-Reported Quality of Care
    Se Young Kim, Young Ko
    Healthcare.2023; 11(10): 1380.     CrossRef
  • The Impact of Performance of Non-Nursing Tasks on the Attitudes of Nursing Students toward Nursing Profession
    Ibrahim Rawhi Ayasreh, Ferial Hayajneh, Rana Al Awamleh
    Nurse Media Journal of Nursing.2022; 12(2): 151.     CrossRef
  • Clinical Application Value of Group‐Sharing Nursing Management Based on Case Analysis
    Jing Mei, Yifan Wu, Jie Hu, Min Li, Mohammad Farukh Hashmi
    Contrast Media & Molecular Imaging.2022;[Epub]     CrossRef
  • The Effect of Burnout on Quality of Care Using Donabedian’s Framework
    Kathleen M. White, Dorothy Dulko, Bonnie DiPietro
    Nursing Clinics of North America.2022; 57(1): 115.     CrossRef
  • Emotional Labor, Burnout, Medical Error, and Turnover Intention among South Korean Nursing Staff in a University Hospital Setting
    Chan-Young Kwon, Boram Lee, O-Jin Kwon, Myo-Sung Kim, Kyo-Lin Sim, Yung-Hyun Choi
    International Journal of Environmental Research and Public Health.2021; 18(19): 10111.     CrossRef
  • Integrated and Person-Centered Nursing in the Era of the 4th Industrial Revolution
    Hyoung Suk Kim, Sun Joo Jang, Jeung-Im Kim
    Journal of Korean Academy of Nursing.2021; 51(3): 261.     CrossRef
  • Analysis of Nurses' Work Experience in Comprehensive Nursing Care Units of Small and Medium-sized Hospitals
    Mi Ryeong Song, Su Hyang Ryu
    Journal of Korean Academy of Nursing Administration.2020; 26(4): 419.     CrossRef
  • 576 View
  • 24 Download
  • 15 Web of Science
  • 20 Crossref
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Original Articles
The Effectiveness of the Error Reporting Promoting Program on the Nursing Error Incidence Rate in Korean Operating Rooms
Myoung Soo Kim, Jung Soon Kim, In Sook Jung, Young Hae Kim, Ho Jung Kim
Journal of Korean Academy of Nursing 2007;37(2):185-191.   Published online March 28, 2017
DOI: https://doi.org/10.4040/jkan.2007.37.2.185
AbstractAbstract PDF
Purpose

The purpose of this study was to develop and evaluate an error reporting promoting program(ERPP) to systematically reduce the incidence rate of nursing errors in operating room.

Methods

A non-equivalent control group non-synchronized design was used. Twenty-six operating room nurses who were in one university hospital in Busan participated in this study. They were stratified into four groups according to their operating room experience and were allocated to the experimental and control groups using a matching method. Mann-Whitney U Test was used to analyze the differences pre and post incidence rates of nursing errors between the two groups.

Results

The incidence rate of nursing errors decreased significantly in the experimental group compared to the pre-test score from 28.4% to 15.7%. The incidence rate by domains, it decreased significantly in the 3 domains-“compliance of aseptic technique”, “management of document”, “environmental management” in the experimental group while it decreased in the control group which was applied ordinary error-reporting method.

Conclusion

Error-reporting system can make possible to hold the errors in common and to learn from them. ERPP was effective to reduce the errors of recognition-related nursing activities. For the wake of more effective error-prevention, we will be better to apply effort of risk management along the whole health care system with this program.

Citations

Citations to this article as recorded by  
  • Efficacy of an error reporting-based education program on nursing students’ skill confidence, immersion, and satisfaction
    Youngsook Lim, Sunae Kim, Ohsoon Yoon, SunJung Park
    International Journal of ADVANCED AND APPLIED SCIENCES.2023; 10(10): 200.     CrossRef
  • The Effective Strategies to Avoid Medication Errors and Improving Reporting Systems
    Abbas Al Mutair, Saad Alhumaid, Abbas Shamsan, Abdul Rehman Zia Zaidi, Mohammed Al Mohaini, Alya Al Mutairi, Ali A. Rabaan, Mansour Awad, Awad Al-Omari
    Medicines.2021; 8(9): 46.     CrossRef
  • Nature of nursing errors and their contributing factors in intensive care units
    Sameh Eltaybani, Nadia Mohamed, Mona Abdelwareth
    Nursing in Critical Care.2019; 24(1): 47.     CrossRef
  • Effects and Satisfaction of Medical Device Safety Information Reporting System Using Electronic Medical Record
    Hye Jung Jang, Young Deuk Choi, Nam Hyun Kim
    Healthcare Informatics Research.2017; 23(2): 94.     CrossRef
  • Effects of position change on lumbar pain and discomfort of Korean patients after invasive percutaneous coronary intervention: a RCT study
    Nam Hyun Cha, Sohyune Sok
    Journal of Physical Therapy Science.2016; 28(10): 2742.     CrossRef
  • Design for a Medical Devices Safety Information Reporting System for the Hospitals
    Hye Jung Jang, Young Deuk Choi, Nam Hyun Kim
    Journal of the Institute of Electronics and Information Engineers.2015; 52(1): 140.     CrossRef
  • Development of a Medication Error Prevention System and Its Influence on Patient Safety Culture and Initiatives
    Myoung-Soo Kim, Hyun-Hee Kim
    Korean Journal of Adult Nursing.2015; 27(1): 1.     CrossRef
  • Medication Error Management Climate and Perception for System Use according to Construction of Medication Error Prevention System
    Myoung Soo Kim
    Journal of Korean Academy of Nursing.2012; 42(4): 568.     CrossRef
  • Development and Evaluation of Patient Safety Reporting Promoting Education Program
    Myoung-Soo Kim, Yun-Hee Kim
    Journal of the Korea Academia-Industrial cooperation Society.2012; 13(1): 284.     CrossRef
  • The Effectiveness of Error Reporting Promoting Strategy on Nurse's Attitude, Patient Safety Culture, Intention to Report and Reporting Rate
    Myoungsoo Kim
    Journal of Korean Academy of Nursing.2010; 40(2): 172.     CrossRef
  • Power Analysis in Experimental Designs with t test Analysis
    Jeong-Hee Kang, Kyung-Sook Bang, Sung-Hee Ko
    The Journal of Korean Academic Society of Nursing Education.2009; 15(1): 120.     CrossRef
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  • 11 Crossref
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The Effectiveness of Error Reporting Promoting Strategy on Nurse's Attitude, Patient Safety Culture, Intention to Report and Reporting Rate
Myoungsoo Kim
J Korean Acad Nurs 2010;40(2):172-181.   Published online April 30, 2010
DOI: https://doi.org/10.4040/jkan.2010.40.2.172
AbstractAbstract PDF
Purpose

The purpose of this study was to examine the impact of strategies to promote reporting of errors on nurses' attitude to reporting errors, organizational culture related to patient safety, intention to report and reporting rate in hospital nurses.

Methods

A nonequivalent control group non-synchronized design was used for this study. The program was developed and then administered to the experimental group for 12 weeks. Data were analyzed using descriptive analysis, χ2-test, t-test, and ANCOVA with the SPSS 12.0 program.

Results

After the intervention, the experimental group showed significantly higher scores for nurses' attitude to reporting errors (experimental: 20.73 vs control: 20.52, F=5.483, p=.021) and reporting rate (experimental: 3.40 vs control: 1.33, F=1998.083, p<.001). There was no significant difference in some categories for organizational culture and intention to report.

Conclusion

The study findings indicate that strategies that promote reporting of errors play an important role in producing positive attitudes to reporting errors and improving behavior of reporting. Further advanced strategies for reporting errors that can lead to improved patient safety should be developed and applied in a broad range of hospitals.

Citations

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  • The mediating role of moral courage in the relationship between ethical leadership and error reporting behavior among nurses in Saudi Arabia: a structural equation modeling approach
    Ebtisam A. Elhihi, Khadija Lafi Aljarary, Maha Alahmadi, Jawaher Bakor Adam, Ohud Atiah Almwualllad, Marwan S. Hawsawei, Abdulmajid Ahmad Hamza, Ibrahim Abdullatif Ibrahim
    BMC Nursing.2025;[Epub]     CrossRef
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    Edris Kakemam, Farzaneh Miri, Sevda Sadeghpour, Alireza Mirzaei, Jalal Saeidpour
    BMJ Open.2024; 14(11): e089328.     CrossRef
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    Eun-Jun Park, Chan Sook Park
    The Journal of Korean Academic Society of Nursing Education.2024; 30(4): 371.     CrossRef
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    Seung Eun Lee, V. Susan Dahinten, Jong Hyun Lee
    BMC Nursing.2023;[Epub]     CrossRef
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    Jung Sook Kim, Ji-Soo Kim
    Journal of Korean Academy of Nursing Administration.2022; 28(4): 382.     CrossRef
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    Eunsim Kim, Juyoun Yu
    Journal of Korean Academy of Nursing Administration.2022; 28(4): 440.     CrossRef
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    British Journal of Healthcare Management.2021; 27(6): 1.     CrossRef
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    YuKyung Ko, Soyoung Yu
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    Myoung Soo Kim
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    Journal of the Korea Academia-Industrial cooperation Society.2014; 15(2): 979.     CrossRef
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  • 10 Download
  • 23 Crossref
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