Journal of Korean Academy of Nursing

Original Articles

Hospital Workers' Experience with Hospital Evaluation Program: A Focus Group Study: Myungsun Yi, Ji Hyeon Oh, Hye Min Hwang, Eun Jin Kwon, Jeong-hee Lee, Eun Young Park; J Korean Acad Nurs 2011;41(4):568-579. Published online August 31, 2011; DOI: https://doi.org/10.4040/jkan.2011.41.4.568

Purpose

The purpose of the study was to understand and describe the hospital workers' experience related to the hospital evaluation program implemented in Korea between 2004 and 2009.

Methods

During 2010, data were collected using focus group interviews. Four focus group interviews were held with a total of 28 hospital workers participating. All interviews were recorded and transcribed as they were spoken, and data were analyzed using qualitative content analysis.

Results

Nine themes emerged from the analysis: 1) Positive change in the necessity of the evaluation; 2) Improvement in the hospital system, facilities, and human resources; 3) Unity through cooperation among departments; 4) Nursing work overload; 5) Lack of physicians' awareness and responsibilities; 6) Unfair and unrealistic evaluation items; 7) Lack of credibility of the outcome; 8) Shifting responsibility for negative outcomes to the workers; 9) Lack of pragmatic utility.

Conclusion

The results of the study demonstrate that the hospital evaluation program played a key role in improving some work environments and communication among departments. At the same time, they show various negative themes resulting from the context of very authoritarian hospital systems and a connection-oriented society in Korea.

Citations

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The Experiences of Mental Health Hospital Workers: Young hae Kim, Koung Oh Chang, MI Jee Koo, So Hee Kim, Young Mi Kim, Nae Young Lee; Journal of Korean Academy of Nursing 2007;37(3):381-390. Published online April 30, 2007; DOI: https://doi.org/10.4040/jkan.2007.37.3.381

Abstract PDF

Purpose

The purpose of this study was to understand the experiences of mental health hospital workers.

Methods

Participants in the study were a total of 8 mental health hospital workers who consisted of nurses, social welfare workers and health managers. To prevent them from being omitted, the interviews were all recorded under the participants prior agreement. The method was analysis using the phenomenological method proposed by Colaizzi(1978).

Results

The experiences of the participants of this study were classified into 15 significant areas, from which 10 subjects hard work, conflicts, heavy feeling, irritability, getting familiar, changes of recognition, aptitude determination, feeling of achievement and sense of pride were drawn out. These subjects were then grouped into 5 themes. These five themes were finally grouped into 5 categories, negative emotion, depressive emotion, changes of thinking, delight and value discovery.

Conclusions

The study tried to analyze the experiences of key informants like nurses, social welfare workers and health managers all of whom were serving at mental health hospitals, contribute to social recognition about the special medical establishment, promote qualitative mental health nursing and further provide educational information necessary for understanding mental health hospital workers.

Citations

Citations to this article as recorded by

The Nursing Students' Experience of Psychiatric Practice in South Korea
Eunju Song
Archives of Psychiatric Nursing.2015; 29(5): 355. CrossRef

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