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Content Analysis of Quality Nursing Care Perceived by Nurses
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Sung Bok Kwon, Sung Ai Chi, Kyoung Sun Back, Su Ok Yu, Sook Nam Ju, Bok Ja Kim, Hye Sook Lee, Ok Hee Ann
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Journal of Korean Academy of Nursing 2001;31(3):380-390. Published online March 29, 2017
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DOI: https://doi.org/10.4040/jkan.2001.31.3.380
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Abstract
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PURPOSE: This study was designed to explore the perceptions of quality nursing care among nurses. METHOD The data were analyzed using content analysis. The data were collected from 19 nurses who
worked at diverse clinical areas in 8 general and university hospitals with over 400 beds. RESULT: 1.
The attributes of quality nursing care were categorized into 7 hierarchies in the order of 'caring'
(40.65%), 'specialty' (29.03%), 'nurse attainments' (15.48%), 'patient- centered nursing management'
(6.45%), 'sincerity' (5.16%), 'kindness' (2.58%), 'satisfaction' (0.65%). 2. The concept of quality
nursing care were defined as 'giving a satisfaction both to patients and nurses through
patient-centered nursing management with specialty and caring in the ground of the kindness and
sincerity'. CONCLUSION: Based on there findings, we suggest that the study results should be used for development of
a quality assurance tool in nursing practice, patient care in hospital setting, education of nurses and nursing
students. In addition, further repeated studies need to be conducted.
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