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Chronically Ill Patients' Perception of Hospital Nurses
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Byoung-Sook Lee, Mi-Aie Lee, Yong-Sook Eo
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J Korean Acad Nurs 2018;48(3):311-322. Published online June 30, 2018
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DOI: https://doi.org/10.4040/jkan.2018.48.3.311
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 Abstract
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Purpose
The purpose of this qualitative research was to investigate chronically ill patients' perception of hospital nurses.
Methods
Individual in-depth interviews and qualitative content analysis were used for data collection and analysis respectively. Participants were 13 chronically ill hospitalized patients or outpatients in three universities hospitals. All interviews were recorded and transcribed verbatim. Data were analyzed using the qualitative content analysis suggested by Graneheim and Lundman (2004).
Results
Three themes emerged from the 10 sub-themes, which were categorized from the 21 condensed meaning units by interpreting the underlying meanings. The three themes were “person giving comfort and support by caring”, “person facilitating the process of healing”, and “person taking the initiative in power relations”. Two themes involved positive experiences of patients and the other included negative ones.
Conclusion
The results showed that the participants perceived the hospital nurses as devoted to caring for patients and facilitating treatments, but authoritative in performing their duty. Based on these results, it is recommended that hospital nurses improve their nursing knowledge, skills and humanistic attitude.
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Citations
Citations to this article as recorded by  - Significado de la cronicidad para el cuidador y la persona cuidada: una revisión integrativa
Claudia Andrea Ramírez-Perdomo, Claudia Patricia Cantillo-Medina, Alix Yaneth Perdomo-Romero , María Elena Rodríguez-Vélez, Lili Andrea Buitrago Malaver, Ana Ligia Escobar Tobón
Avances en Enfermería.2023;[Epub] CrossRef - Person-Centered Care Experience of Nursing Home Workers: A Qualitative Meta-Synthesis Study
Eun Young Kim, Sung Ok Chang
Journal of Korean Gerontological Nursing.2022; 24(1): 33. CrossRef - The Effect of Nursing Competence on Patient-Centered Care among Nurses Caring for Patients with Chronic Disease: The Mediating Effect of Burnout and the Moderating Effect of Nursing Work Environment
Jin-Yeong Ahn, Young Eun
Korean Journal of Adult Nursing.2021; 33(2): 134. CrossRef - Perceptions Related to Nursing and Nursing Staff in Long-Term Care Settings during the COVID-19 Pandemic Era: Using Social Networking Service
Juhhyun Shin, Sunok Jung, Hyeonyoung Park, Yaena Lee, Yukyeong Son
International Journal of Environmental Research and Public Health.2021; 18(14): 7398. CrossRef
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Development of Job Satisfaction Scale for Clinical Nurses
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Byoung-Sook Lee, Yong-Sook Eo, Mi-Aie Lee
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J Korean Acad Nurs 2018;48(1):12-25. Published online January 15, 2018
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DOI: https://doi.org/10.4040/jkan.2018.48.1.12
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Abstract
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Purpose
This study was performed to develop the Job Satisfaction Scale for Clinical Nurses (JSS-CN) and verify its validity and reliability.
Methods
A preliminary 42-item version of the JSS-CN was developed through literature reviews and in-depth interviews. The draft scale was developed using thirty-seven items selected following content validity evaluation. Finally, thirty-three items with response options on a 5-point Likert scale were selected based on internal consistency reliability and construct validity. Subsequently, the test-retest reliability and convergent validity of the JSS-CN were verified.
Results
Six factors, namely, recognition from the organization and professional achievement, personal maturation through the nursing profession, interpersonal interaction with respect and recognition, accomplishment of accountability as a nurse, display of professional competency, and stability and job worth, were identified, which explained 59.7% of the total variance. The JSS-CN's Cronbach's a for the total scale was .95, and the intra-class correlation coefficient was .90. The correlation coefficient between the scores of the JSS-CN and Slavitt's scale was .75, and that between the JSS-CN and job performance was .53.
Conclusion
Results showed that the JSS-CN has good reliability and validity. Therefore, it is concluded that the JSS-CN could be a useful tool for the measurement of the job satisfaction of clinical nurses in Korea.
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Citations
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Da-Won Yeo, Yeongmi Ha
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Journal of Advanced Nursing.2025;[Epub] CrossRef - Influences of communication ability, organizational intimacy, and trust among colleagues on job satisfaction of nurses in comprehensive nursing care service units
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Frontiers in Public Health.2024;[Epub] CrossRef - The Influence of Nursing Competency and Professional Self-concept of Outpatient Nurses Caring for Cancer Patients on Job Satisfaction
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International Journal of Health Management and Tourism.2023;[Epub] CrossRef - Differences in occupational values, communication types, job satisfaction, and organisational commitment among clinical nurses across generations
Seul A. Lee, Jungmin Lee
Frontiers in Psychology.2023;[Epub] CrossRef - Development and Psychometric Evaluation of the Job Satisfaction Scale for Thai Nurses in Primary Care Units
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Frontiers in Psychology.2023;[Epub] CrossRef - Influence of Teamwork, Role Conflict, and Delegation Preparedness on Job Satisfaction among Nurses Working in Integrated Nursing Care Wards
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Journal of Korean Academy of Nursing Administration.2023; 29(4): 478. CrossRef - The Influence of Gender Equity in Nursing Education Programs on Nurse Job Satisfaction
Joohee Shim, Da-In Park
Healthcare.2023; 11(9): 1318. CrossRef - Mediating Effect of Job Satisfaction on the Relationship between Nursing Practice Environment and Turnover Intention of Nurses in a National Forensic Psychiatic Hospital
Moonhee Gang, Donghyeon Gwak
Journal of Korean Academy of psychiatric and Mental Health Nursing.2023; 32(3): 307. CrossRef - Moderating Role of Communication Competence in the Association between Professionalism and Job Satisfaction in Korean Millennial and Generation Z Nurses: A Cross-Sectional Study
Young Jin Lee, Hyunjin Lee, Eun-Hi Choi
Healthcare.2023; 11(18): 2547. CrossRef - The development of a social support scale for nursing students in clinical practice
Kawon Park, Sunghee Park
The Journal of Korean Academic Society of Nursing Education.2023; 29(1): 5. CrossRef - Effect of the Nursing Work Environment on Turnover Intention: Serial Mediation Effects of Career Motivation and Job Satisfaction
Young Deok Park, Sun Ju You
Journal of Korean Academy of Nursing Administration.2023; 29(5): 529. CrossRef - Effects of Nursing Competence on Job Satisfaction across Career Stages
Eun Young Oh, Mi Won Kim, Heon Ju Yoo, Seung Hee Choi, Sa Rang Lee, Chung Sook Kim
Journal of Korean Academy of Nursing Administration.2023; 29(3): 258. CrossRef - Effect of Nurses’ Grit on Nursing Job Performance and the Double Mediating Effect of Job Satisfaction and Organizational Commitment
Hyun-Kuk Cho, Boyoung Kim
Healthcare.2022; 10(2): 396. CrossRef - Effects of Positive Psychological Capital, Job Crafting and Job Satisfaction on Intention of Retention in Hospital Nurses
Eun-Ah Lee, Yeongmi Ha
Journal of Korean Academy of Nursing Administration.2022; 28(5): 586. CrossRef - Development of an Instrument to Assess the Nursing Professional Pride
JaeHee Jeon, EunHee Lee, EunJoo Kim
Journal of Korean Academy of Nursing.2020; 50(2): 228. CrossRef - Development of Job-Esteem Scale for Korean Nurses
Hyun Ju Choi, Kwuy Im Jung
Journal of Korean Academy of Nursing.2020; 50(3): 444. CrossRef - A study on the intent to leave and stay among hospital nurses in Korea: A cross‐sectional survey
Mi‐Aie Lee, Young‐Hee Ju, So‐Hee Lim
Journal of Nursing Management.2020; 28(2): 332. CrossRef - Influence of Communication Competency and Nursing Work Environment on Job Satisfaction in Hospital Nurses
Bongjeong Kim, Soon Young Lee, Gyeong Ju An, Guna Lee, Hyun Jung Yun
Journal of Health Informatics and Statistics.2019; 44(2): 189. CrossRef - Concept Analysis of Hospital Nurses' Job-esteem
Hyun Ju Choi, Kwuy Im Jung
Journal of Korean Academy of Nursing Administration.2019; 25(4): 302. CrossRef
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Influences of Hospital Nurses' perceived reciprocity and Emotional Labor on Quality of Nursing Service and Intent to Leave
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Mi-Aie Lee, Eunjeong Kim
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J Korean Acad Nurs 2016;46(3):364-374. Published online June 30, 2016
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DOI: https://doi.org/10.4040/jkan.2016.46.3.364
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Abstract
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Purpose
This study was performed to investigate the relationship among reciprocity, emotional labor, nursing service quality and intent to leave, and to identify factors influencing nursing service quality and intent to leave.
Methods
This study was a cross-sectional survey. Participants were 300 nurses working at five general hospitals in two provincial cities in Gyeongsang Province, Korea. From May 1 to June 30, 2014, data were collected using structured questionnaires and analyzed with SPSS/PC ver 20.0 programs.
Results
There were relationships between reciprocity and nursing service quality, and intent to leave, and between emotional labor and intent to leave. Participants' general characteristics, reciprocity and emotional labor explained 48.4% of variance in nursing service quality and participants' general characteristics and these two independent variables explained 31.9% of intent to leave.
Conclusion
These findings indicate that from the perception of hospital nurses, reciprocity and emotional labor are both very important factors to improve the quality of nursing service and decrease the intent to leave. So nursing managers should try to develop various personnel management programs focused on human emotions, and create a mutual respectable organizational culture and work environment.
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Citations
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Journal of Nursing Regulation.2025; 15(4): 20. CrossRef - Does emotional labor affect nurses suffering from workplace violence? A moderated mediation model
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Journal of Aggression, Conflict and Peace Research.2024; 16(1): 28. CrossRef - Effect of Nursing Practice Environment on Intent to Leave in Hospital Nurses: Focused on the Mediating Effect of Reciprocity
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Journal of Korean Academy of Nursing Administration.2024; 30(3): 201. CrossRef - Negative emotional status and influencing factors among young employees in center of disease control and prevention
Lu Han, Qiyu Li, Yu Zhang, Tuo Liu, Ran Niu, Qi Wang, Lina Zhao
BMC Public Health.2022;[Epub] CrossRef - The Experience of Emotional Labor and Its Related Factors among Nurses in General Hospital Settings in Republic of Korea: A Systematic Review and Meta-Analysis
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Sustainability.2021; 13(21): 11634. CrossRef - Nurses' organizational communication satisfaction, emotional labor, and prosocial service behavior: A cross‐sectional study
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Journal of Korean Academy of Nursing Administration.2018; 24(5): 445. CrossRef
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Leadership Experience of Clinical Nurses: Applying Focus Group Interviews
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Byoung-Sook Lee, Yong-Sook Eo, Mi-Aie Lee
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J Korean Acad Nurs 2015;45(5):671-683. Published online October 30, 2015
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DOI: https://doi.org/10.4040/jkan.2015.45.5.671
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Abstract
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Purpose
The purpose of this study was to understand and describe the leadership experience of clinical nurses.
Methods
During 2014, data were collected using focus group interviews. Three focus group interviews were held with a total of 20 clinical nurses participating. All interviews were recorded as they were spoken and transcribed and data were analyzed using qualitative content analysis.
Results
Fifteen categories emerged from the five main themes. 1) Thoughts on the leadership category: to lead others, to cope with problem situations adequately and to serve as a shield against difficulties. 2) Situations requiring leadership: situation that requires correct judgement, coping and situations that need coordination and cooperation. 3-1) Leadership behaviors: other-oriented approach and self-oriented approach. 3-2) Leadership behavior consequences: relevant compensation and unfair termination. 4-1) Facilitators of leadership: confidence and passion for nursing and external support and resources. 4-2) Barriers to leadership: non-supportive organization culture and deficiency in own leadership competencies. 5) Strategies of leadership development: strengthen leadership through self-development and organizational leadership development.
Conclusion
In conclusion, the results indicate that it is necessary to enhance clinical nurses' leadership role in healthcare. Enhancement can be achieved through leadership programs focused on enlarging leadership experience, constant self-development, leadership training, and development of leadership competencies suited to the nursing environment.
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Citations
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Yong Hwan Hyeon, Kyoung Ja Moon
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Journal of Korean Academy of Nursing Administration.2021; 27(3): 215. CrossRef - Dialogic educational practices in the context of child intoxication: an approach based on Paulo Freire
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