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Response Patterns of Nursing Unit Managers regarding Workplace Bullying: A Q Methodology Approach
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Jin Kyu Choi, Byoungsook Lee
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J Korean Acad Nurs 2019;49(5):562-574. Published online January 15, 2019
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DOI: https://doi.org/10.4040/jkan.2019.49.5.562
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Abstract
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- Abstract
Purpose
The purpose of this study was to identify the response patterns of nursing unit managers regarding workplace bullying.
Methods
Q methodology was used to identify the response patterns. Thirty-six Q samples were selected from the Q population of 210 that included literature reviews and in-depth interviews with clinical nurses and nursing managers. Participants were 30 nursing unit managers who had experience managing workplace bullying and they classified the Q samples into a normal distribution frame measured on a nine-point scale. The data were analyzed using the PC-QUANL program.
Results
Five types of response patterns were identified: (1) sympathetic-understanding acceleration, (2) harmonious-team approach, (3) preventive-organizational management, (4) passive observation, and (5) leading-active intervention. The preventive-organizational management type was most frequently used by the nursing unit managers.
Conclusion
The results of this study indicated that nursing unit managers attempted to prevent and solve workplace bullying in various ways. Therefore, it is necessary to develop and conduct leadership training and intervention programs that appropriately address the response patterns of nursing unit managers, such as those identified in this study.
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Citations
Citations to this article as recorded by 
- The COVID-19 Pandemic Experience of A Cohort of Quarantined University Hospital Nurse Managers
Soon-Youl Lee, Suk Jung Han, Hee Jung Hong Journal of Korean Public Health Nursing.2024; 38(2): 205. CrossRef - Prevalence of workplace violence against registered nurses and their perceptions of relevant management systems in acute care hospitals
Seungmi Park, Eunju Kwak, Ye-Won Lee, Eun-Jun Park The Journal of Korean Academic Society of Nursing Education.2023; 29(3): 319. CrossRef - Workplace bullying among Korean registered nurses: A meta-aggregation of qualitative studies
Eun-Jun Park, Hyunwook Kang, Ji Woon Ko The Journal of Korean Academic Society of Nursing Education.2023; 29(4): 450. CrossRef - Q Methodology as an Innovative Addition to Bullying Researchers’ Methodological Repertoire
Adrian Lundberg, Lisa Hellström International Journal of Bullying Prevention.2022; 4(3): 209. CrossRef
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Perception of Nurse Experts on the Contribution of Nursing Interventions to NOC Nursing Outcomes in General Hospitals in Korea
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Byoungsook Lee
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Journal of Korean Academy of Nursing 2005;35(4):649-655. Published online March 28, 2017
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DOI: https://doi.org/10.4040/jkan.2005.35.4.649
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Abstract
The purpose of this study was to identify the perception of nurse experts on the contribution of nursing interventions to Nursing Outcomes Classification NOC nursing outcomes. A nursing outcome is a nursing-sensitive patient outcome primarily affected by nursing interventions. As one of the standardized language systems of nursing outcomes, the NOC must be examined for applicability before it is used in Korea. Data were collected in February and March 2003 using a 5-point Likert scale. For data collection, 230 quality improvement (QI) or quality assurance (QA) nurses from general hospitals in Korea were asked to rate the extent that nursing interventions contribute to each of the NOC nursing outcomes (2000) in their hospitals. Ninety-six nurses from 63 hospitals responded and the response rate was 41.7%. Mean scores for perception of contribution of nursing interventions to each of the NOC nursing outcomes ranged from 2.18 to 4.54. Vital Signs Status had the highest score (M=4.54), and Abuse Recovery: Financial, the lowest score (M=2.18). Of the seven NOC domains, the mean score was highest for Physiologic Health (M=3.91) and lowest for Community Health (M=2.92). Of the 29 NOC classes, the mean score for perceived contribution was highest for Metabolic Regulation (M=4.32) and lowest for Community Well-Being (M=2.92). Participants perceived that nursing interventions in general hospitals in Korea contributed, at least to a certain extent, to most of the NOC nursing outcomes. Based on these results, NOC should have relatively good applicability in Korea.
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